Mission Statement:

To be the First Choice for Metal Processing.

Vision:

Be recognized as a First Class Supplier of Metal Processing Solutions. Committed to:

• Safety First
• Quality and Constant Improvement
• Surpassing Customer Expectations
• Effective Processes
• Development of the Individual

Customer Satisfaction:

At HWJ we strive to exceed our customer’s expectations in quality, delivery, and cost through continuous improvement and customer interaction.  HWJ endeavors to sustain our mission and values by constantly seeking new technologies and best business practices.

Quality:

HWJ is committed to continually improve the ability to provide products and services that meet or exceed our customer’s expectations in regard to  Safety, Quality, and Reliability.

Objectives:

• Maintain an effective Safety Program to achieve and maintain a goal of Zero recordable accidents.
• Achieve a 98% Quarterly Customer Satisfaction Rate measured by Customer Orders vs. Customer Complaints.
• NCRs <10% as measured against the total number of sales orders.
• Achieve a 95% monthly On-Time-Delivery rate.

Knowledge:

With over 40 years experience, MCS and HWJ has the knowledge and personnel to satisfy your needs.